Troubleshooting
If you experience any problem with Video DVD Maker you should follow these steps to find a solution:
1.First make sure, that you have installed the latest version.
2.Read the FAQ for an answer
3.Read the known problems below this text
Known Problems and solutions :
1.Access violation at address 01A7BCBB in module 'VIDEO~1.OCX'. Read address 00000000
Access violation at address 02EA869B in module 'FoxImager.dll'. Read of address 00000020
There are many standards for digital video – mp4, divx, wmv and others.
DirectX interface is used to make the program work with any standard. A
proper codec must be installed to make the program work correctly with
specific type of file. Unfortunately often errors can be occurred in directX
or in codecs, which are installed in directX. Sometimes errors occurring
because other multimedia programs install it's modules to directX. These
modules interfere with normal work flow of directX. We only use these
modules and thus can't fix such errors because modules are created by
developers of corresponding codecs, filters, plugins.
The only advice we can give – install different codec (or different version
of codec) for a specific video file, reinstall directX or delete other
programs that use directX to work with video (unfortunately there is no way
to determine which program causes the conflict)
Many codecs can be found at http://www.free-codecs.com/Video_Codecs.htm
try different codec folders, maybe one of them will solve your problem.
This error is occurred because of impossibility to burn the disk.
Make sure that your DVD-Writer can write the inserted media.
For example, you can't write DVD on CD-Writer.
DVD on which written 8X can't be burned if your DVD-Writer supports only 4X.